20 Feb 09 Issue with msn.com Windows Live IDs on Microsoft My Phone client software

waiting….

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FROM: http://is.gd/k7Gx

My Phone Beta users,

The My Phone team has identified an issue in our beta client software that impacts users with Windows LIVE ID’s that end in msn.com.  The team has identified a fix and is testing it now.  We hope to make the fix available soon.

Thanks for your patience and your help in making the My Phone experience a great one.  We will update this thread once the fix is available.

The My Phone Team
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This issue has now been resolved. We have refreshed the My Phone application installer on the download location. The affected users will need to complete the following steps for resolving the issue:

1. Uninstall the existing application on the phone:
   1. For Touch phones with stylus: Go to Startà SettingsàSystemàRemove Programsà Choose “Microsoft My Phone” and press Remove.
   2. For Non-Touch screen: Go to Startà Settingsà Remove Programsà Choose “Microsoft My Phone” and press Remove.
2. Once the application is successfully removed go to the SMS which you received from the My Phone service to download the updated installer again.
   1. If you do not have the SMS you can log on to the Web Site at http://myphone.microsoft.com and request a SMS again.
   2. You can also choose to enter the URL manually in the Internet Explorer on your phone: http://myphone.microsoft.com/install
3. After the application is successfully installed launch it by going to StartàProgramsà Microsoft My Phone
4. Complete the sign in experience.

PS: There is no action required for unaffected users who are successfully able to synchronize their phone with the service.

OR

My Phone Blog:Issue addressed: Failure to sign in the application on the phone
http://is.gd/kax9